Frequently Asked Questions
Who can shop with KalaMango?
We serve retailers, live-stream sellers, wholesalers, and other businesses with beauty sourcing needs. Some products or services may require an approved business account. If you are unsure whether your business qualifies or what account type you need, please contact our team and we can help clarify the appropriate next steps.
Where do products come from?
Our assortment includes branded beauty products sourced from the United States, South Korea, Japan, Europe, and other regions across Asia. Product availability varies by brand, category, and market conditions. If you are looking for specific brands or regions of origin, our team can help confirm current sourcing options.
How can I get help with an order?
Sign in to your account to review your order details, including status and item information. If you need further assistance, contact our support team using the contact information on this site. Please include your order details so our team can help you more efficiently.
How do I ask about wholesale sourcing?
Contact our team with the brands, products, and quantities you are looking for, and we will help you with the next steps. To help us respond more effectively, please also share any relevant details such as target market, preferred regions of origin, or timing requirements. Our team will follow up with available options and next steps.